Case Study · SaaS · AI customer support

SupBot – AI customer support.

AI customer-support SaaS: chatbot, voice and sales intelligence in one embed widget — multi-tenant, GDPR-ready and integrated into any website with one line.

SupBot Website auf Laptop, Tablet und Smartphone
Overview

SupBot

AI customer-support SaaS: chatbot, voice and sales intelligence in one embed widget — multi-tenant, GDPR-ready and integrated into any website with one line.

Website
https://thesupbot.com/
Industry
SaaS · AI customer support
Media Shell role
Strategy, UX, frontend, CMS, SEO
Stack
Django, Wagtail, HTML, CSS, JavaScript
Project scope
AI customer-support SaaS: chatbot, voice and sales intelligence in one embed widget — multi-tenant, GDPR-ready and integrated into any website with one line.
CMSEditable case study
3Portfolio languages
SEOCanonicals & hreflang
UXResponsive presentation
Implementation

What makes the solution work.

Embed widget & one-line integration

  • Covers the Embed widget & one-line integration part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

AI chatbot & conversation engine

  • Covers the AI chatbot & conversation engine part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Voice capabilities

  • Covers the Voice capabilities part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Sales intelligence

  • Covers the Sales intelligence part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Multi-tenant architecture

  • Covers the Multi-tenant architecture part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Dashboard & back office

  • Covers the Dashboard & back office part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Pricing & packages

  • Covers the Pricing & packages part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

GDPR & compliance

  • Covers the GDPR & compliance part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Realtime & persistence

  • Covers the Realtime & persistence part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

Trust & scaling

  • Covers the Trust & scaling part of the SupBot implementation as an editable case-study module.
  • Shows strategy, UX, implementation and operations instead of reducing the page to a screenshot gallery.
  • Prepared in Wagtail so the localized copy can be refined without touching templates.

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